Microblading Products | Frequently Asked Questions

DO YOU CHARGE FOR DELIVERY?

We do not charge you for delivery. Our deliveries in the UK are FREE. We will post your items same / next day, depending on the time you place the order. International delivery cost will be added when you check out.

HOW SOON WILL YOU DELIVER MY ITEMS?

We will post your items same day if your order is placed by 1pm. If you buy our goods after 1pm, your items will be posted the next day. Deliveries in the UK can take up to 3 working days.

WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

Contact us as soon as you notice the item you received is faulty. We will also need to see photos and your description of the fault.

HAVE YOU RECEIVED MY RETURNED ITEMS?

Once we receive your returned items, we will be in touch via email. Please allow at least 7 days for the post to reach us.

WHAT IS YOUR RETURNS POLICY?

You can return unwanted goods within 14 days. Click here for more information about our returns policy.

WHEN WILL I RECEIVE A REFUND?

We will contact you once we receive your returned items and if your return is accepted, we will issue a refund same day. It may take up to 10 working days for you to receive it, depending on your bank.